Enhancing Accessibility for All
Dear ClasTran Community,
We are excited to announce a significant enhancement to our services! ClasTran, your trusted nonprofit public transit agency, is now offering same day service to better meet the needs of our valued passengers.
What is same day service?
We understand that sometimes life's plans change unexpectedly, and you may require transportation on short notice. With same day service, eligible individuals aged 60 and older, persons with disabilities, and those residing in or traveling to rural areas in Jefferson and Shelby counties can request transportation for the same day. Our commitment to your convenience remains unwavering, and we are here to support you whenever you need us.
How to access same day service:
Getting started with our same day service is straightforward. Here's what you need to know:
Availability: Same day service is offered on a very limited, first-come first-served basis, so we encourage you to book your trips as early as possible to secure your spot.
Booking Timeframe: You can request a same day trip by calling our friendly customer service representatives any time during our operating hours. Remember, the earlier you call, the better your chances of securing a spot.
Operating Hours: Our customer service representatives are available to assist you from 8:00 a.m. to 5:00 p.m. Monday to Friday. We strive to deliver all passengers to their final destinations by 5:00 p.m.
Pre-Scheduled Trips: Don't worry, we haven't done away with our pre-scheduled trips! You can still schedule trips up to 14 days in advance, providing you with a range of options to plan ahead.
Why choose ClasTran?
At ClasTran, we are dedicated to enhancing accessibility and inclusivity for all members of our community. Our commitment to providing safe, reliable, and convenient transportation service is unwavering. Whether you are visiting a medical appointment, running errands, or connecting with friends and family, we're here to ensure you can get there comfortably.
Your feedback matters:
We value your input and feedback as we continuously strive to improve our services. If you have any suggestions, comments, or concerns, please don't hesitate to reach out to our team. Your insights are instrumental in shaping the future of ClasTran.
Thank you:
As a nonprofit organization, our mission is to coordinate and oversee the provision of paratransit services in the Greater Birmingham area in order to improve the cost efficiency, increase the quantity, and improve the quality of paratransit service. We strive to serve and uplift the lives of our passengers, and we are grateful for your continued support, trust, and loyalty. Together, we are building a stronger, more accessible community.
We look forward to serving you with our new same day service option and enhancing your travel experience with ClasTran. Thank you for being part of our journey!
Sincerely,
The ClasTran Team
