News & Alerts
Friday Office Hours Change Effective June 29, 2026
Beginning the week of June 29, 2026, ClasTran's Friday office hours will change to 8:00 a.m. to 4:00 p.m. Office hours will remain 8:00 a.m. to 5:00 p.m. Monday through Thursday. This change applies to office hours only. ClasTran's operating hours will remain unchanged.
ClasTran has issued an important notice to general public riders regarding the consistent enforcement of existing service policies beginning June 1, 2026. Please review the linked notice for details, and visit our Rider’s Handbook for a complete list of ClasTran policies and service guidelines.
ClasTran has issued an important notice to riders that, beginning June 1, 2026, a $20 minimum will apply to all credit/debit card payments made over the phone. Please review the linked notice for details, and visit our Rider’s Handbook for a complete list of ClasTran policies and service guidelines.
We want to provide more rides to those customers who need them, so we are strictly enforcing our No-Show & Late Cancellation Policy. It is your responsibility to cancel rides at least two hours in advance. Customers with at least three no-shows within a rolling three-month period will receive a 30-day suspension of service. No-shows waste valuable time and resources, and they prevent other customers from booking transportation service. Please be courteous, and cancel in advance.
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Cancel rides at least two hours in advance.
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30-day suspensions will be issued for excessive no-shows.
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